Right of Withdrawal

Last updated: 25 September 2026

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us

Stefan Lohmaier
Weitlstr. 103
80935 Munich
Germany
Phone: +49 155 10583943
Email: admin@slohmaier.de

by a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

If you requested that the service begin during the withdrawal period, you shall pay us an amount which is in proportion to what has been provided until you have communicated to us your withdrawal from this contract, in comparison with the full coverage of the contract.

Special rule for digital content

For contracts for the supply of digital content, the right of withdrawal expires when we have begun performance of the contract, after you have

expressly consented to us beginning performance of the contract before the withdrawal period expires, and
confirmed your awareness that by giving your consent you lose your right of withdrawal upon the beginning of performance.

Performance begins with the provision of the download and/or the licence key. With your order you confirm that you expressly agree to these conditions and that you are aware that you thereby lose your right of withdrawal.

Expiry for subscriptions

For a subscription, the right of withdrawal likewise expires when performance begins, that is, with the provision of the licence key. Cancelling an ongoing subscription is governed by Section 9 of the Terms and Conditions; it must be distinguished from the right of withdrawal.

Payment processing

Payment is processed by a payment service provider acting as Merchant of Record. You may declare the withdrawal either to us or to that payment service provider; you can reach it via the link in your order confirmation. In both cases the refund is made using the original means of payment.

Model withdrawal form

If you wish to withdraw from the contract, you can complete and return this form. It is not obligatory but is recommended to document the withdrawal unambiguously.

To
Stefan Lohmaier
Weitlstr. 103
80935 Munich
Germany
Email: admin@slohmaier.de

I/We hereby give notice that I/we withdraw from my/our contract of sale of the following goods or for the provision of the following service:

Order or licence number: __

Ordered on: __

Name of consumer(s): __

Address of consumer(s): __

Signature of consumer(s) (only if notification is on paper): __

Date: __

Contact

Questions about withdrawal can be directed to admin@slohmaier.de or support@slohmaier.com.